Shipping policy
Last updated: October 22, 2026
Physical products
We currently offer physical-product shipping to eligible addresses in the United States. Available destinations, shipping charges and delivery options are shown at checkout. Eligibility may vary by product and fulfillment partner.
Processing and delivery
Processing time is the time before an order is handed to the carrier; transit time begins after carrier acceptance. Any processing or delivery estimate displayed on a product page or at checkout applies to that item. We do not offer a general same-day dispatch or guaranteed arrival promise.
Physical products may ship directly from our fulfillment partners. Items ordered together may arrive in separate packages. When tracking is available, we provide it after shipment. Please check your shipping address carefully before placing an order.
Delays and unavailable items
If we cannot ship within the time promised, we will notify you, explain the delay and offer the choice required by applicable law: consent to the revised shipping schedule or cancellation with a prompt refund for the unshipped items. We will not substitute a materially different product without your consent.
Delivery problems and cancellations
Contact mintpackstudio@gmail.com promptly if tracking shows a problem, a package is missing, or you need to correct an address or request cancellation. We will investigate with the fulfillment partner or carrier. Cancellation may be unavailable after dispatch; your return and other legal rights still apply. We do not automatically deny claims solely because carrier tracking shows delivery.
Digital products and external marketplaces
Digital downloads are delivered electronically and do not require physical shipping. Delivery instructions appear with the digital product or order. Purchases completed on an external marketplace are fulfilled under that marketplace's terms.
Questions: mintpackstudio@gmail.com.